Shipping Policy
Health Supplement

 

Shipping Information for Canada

 

Shipping will normally take 1-7 business days via Canada Post, and you will receive a
tracking number for your order.
FREE delivery for purchase of $200 or over. If the order is under $200, $10.00 shipping fee
will be applied. Charges will be seen at the checkout, if applicable.

 

Shipping Information for US or International

 

Shipping will normally take 7-14 days with standard shipping to most regions depending on
customs clearance within each country.
Shipping cost will be calculated at the checkout based on the address of destination, and the
weight of the parcel.

 

Shipping Information for South Korea

 

Shipping will normally take 5-10 days. We use Hanmi Courier and Korea Post Courier.
Up to 6 bottles are allowed in a box. Order for over 6 bottles will be delivered
separately.(TAX problem)
Korean Personal Security Number is needed for Korean Customs
Clearance.(개인통관고유번호) Shipping cost will be $30 per 6 bottles.

 

Payment

 

What payment methods are accepted?

 

We accept major credit cards: Visa, MasterCard, Maestro, JCB

 

Orders & Returns

 

How do I place an order?

Follow these steps to place your order on the website.

  1. Add items to your cart. Your shopping cart will show you the minimum order total you need to place an order.

  2. When you’re ready to check out, tap or click Check out and Choose your pickup or delivery location.

  3. Add your payment method.

  4. On the Review Your Order screen, you can update your location, phone number, and payment method.

  5. You can also manage your substitutions and add promo codes. When you’re ready to place your order, tap or click Place order.

How can I cancel or change my order?

 

When you submit an order through our checkout page, it begins to process and can’t be changed or cancelled. We apologize for any inconvenience.

Please contact us as soon as possible at order@shvitamin.com

Do I need an account to place an order?

 

Yes, you do. All you need to do is enter your full name, email address, and password.
You can then place an order and add your shipping and payment information at the checkout.

How do I track my order?

 

Find your orders and shipments
To find your shipments, sign in to your Shvitamin.com Account. 

If you checked out as a guest, use your order number and order e-mail address.

Open the order confirmation or shipment confirmation email from us.
Find your order number.
Choose the option that best describes you at https://shvitamin.com/order-tracking/

How can I return a product?

 

Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased online:

We accept returns for unused, unopened items for any reason within 7 days after
receiving products. To be eligible for a return, your item must be in the same
condition that you received it. We require a receipt.
The delivery fee is at the customer’s expense if there is no problem on the products.
100% exchange or refund is possible within 7 days after receiving products if there is
a problem with the products or you received different products from the order. Refund or
exchange is at the store’s expense.

Exemption – Massage chair – Heavy item, No return.sh