Shipping Policy
Health Supplement
Shipping Information for Canada
Shipping will normally take 1-7 business days via Canada Post, and you will receive a
tracking number for your order.
FREE delivery for purchase of $200 or over. If the order is under $200, $10.00 shipping fee
will be applied. Charges will be seen at the checkout, if applicable.
Shipping Information for US or International
Shipping will normally take 7-14 days with standard shipping to most regions depending on
customs clearance within each country.
Shipping cost will be calculated at the checkout based on the address of destination, and the
weight of the parcel.
Shipping Information for South Korea
Shipping will normally take 5-10 days. We use Hanmi Courier and Korea Post Courier.
Up to 6 bottles are allowed in a box. Order for over 6 bottles will be delivered
separately.(TAX problem)
Korean Personal Security Number is needed for Korean Customs
Clearance.(개인통관고유번호) Shipping cost will be $30 per 6 bottles.
Payment
What payment methods are accepted?
We accept major credit cards: Visa, MasterCard, Maestro, JCB
Orders & Returns
How do I place an order?
Follow these steps to place your order on the website.
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Add items to your cart. Your shopping cart will show you the minimum order total you need to place an order.
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When you’re ready to check out, tap or click Check out and Choose your pickup or delivery location.
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Add your payment method.
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On the Review Your Order screen, you can update your location, phone number, and payment method.
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You can also manage your substitutions and add promo codes. When you’re ready to place your order, tap or click Place order.
How can I cancel or change my order?
When you submit an order through our checkout page, it begins to process and can’t be changed or cancelled. We apologize for any inconvenience.
Please contact us as soon as possible at order@shvitamin.com
Do I need an account to place an order?
Yes, you do. All you need to do is enter your full name, email address, and password.
You can then place an order and add your shipping and payment information at the checkout.
How do I track my order?
Find your orders and shipments
To find your shipments, sign in to your Shvitamin.com Account.
If you checked out as a guest, use your order number and order e-mail address.
Open the order confirmation or shipment confirmation email from us.
Find your order number.
Choose the option that best describes you at https://shvitamin.com/order-tracking/
How can I return a product?